Privacy Policy
Last updated: November 2026
This Privacy Policy explains how EveryGene collects, uses, discloses, and safeguards information when you use every-gene.academy and EveryGene Academy. It applies to the public website and the Academy application.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our platform.
1. Information We Collect
Information You Provide
When you register or use our platform, we may collect:
- Account information: Name, email address, password
- Profile information you choose to provide: Professional role, institution, or exam type
- Payment information: Billing details processed by Stripe; we do not store card data
- Communications: Messages you send us by email or through support forms, including attachments you choose to provide
Information Collected Automatically
When you use our platform, we automatically collect:
- Usage data: Questions answered, scores, time spent, test history, performance metrics
- Device data: IP address, browser type, operating system, device identifiers
- Browser storage and analytics: Local storage for authentication and preferences, and cookies or similar technologies for analytics (see below)
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our exam preparation platform
- Process payments and manage access periods
- Track your learning progress and generate performance analytics
- Send transactional emails (account confirmations, receipts, password resets)
- Send platform updates and educational content (you can opt out at any time)
- Improve our question bank and platform features
- Prevent fraud and ensure platform security
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- Service providers: Providers who help us operate the platform, such as our hosting provider, Stripe for payment processing, Google Analytics (delivered through Google Tag Manager), and LogRocket for application diagnostics and session replay. Their use of information is governed by their own terms and privacy policies.
- Legal requirements: When required by law, court order, or governmental authority
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: For any other purpose with your explicit consent
4. Cookies and Browser Storage
We use cookies and similar tracking technologies to:
- Keep you logged in using authentication data stored in your browser's local storage
- Remember your preferences
- Analyze usage patterns via Google Analytics, loaded through Google Tag Manager
- Understand application interactions and troubleshoot problems using LogRocket session replay and diagnostics
You can manage cookies and local storage through your browser settings. Clearing authentication storage signs you out; disabling browser storage may affect platform functionality.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time by contacting us at everygenemd@gmail.com.
6. Data Security
We use HTTPS encryption for data in transit. Payment processing is handled by Stripe. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Data portability (receive a copy of your data)
To exercise any of these rights, please contact us at everygenemd@gmail.com.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date. Continued use of the platform after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: everygenemd@gmail.com
- Contact page: every-gene.academy/contact